Adjust your subscription settings in a few simple steps:
- Go to ‘Integrations’ in your Cloudstudios dashboard then click on ‘Stripe’
- Once you're in your dashboard, click on ‘Settings’ (in the left side bar)
- Under Product Settings > Billing click on ‘Subscriptions and Emails’
- Once you’re directed to the page, scroll down to the ‘Prevent Failed Payments’ tab
- Toggle on ‘Send Emails About Upcoming Renewals’; this will notify any customer who is subscribed to your business page about upcoming renewals
- Toggle on ‘Send Emails About Expiring Cards’ (this will remind customers that their credit card is about to expire)
- Then, scroll down to the ‘Manage Failed Payments’ section
- Toggle on ‘Send Emails When Card Payment Fail'
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